7*24 Response
7*24-hour unified interface via email, phone, and web support, offering global assistance with fast response for multi-vendor, multi-maintenance types, and multi-language services.
Advance spare parts
Spare parts support based on third-party maintenance, covering various service forms such as spare parts precedence, return parts repair, cold spares, on-site spares, and more.
Remote Support
Multi-vendor, multi-technology type remote technical support, covering various service contents such as technical consulting, troubleshooting, standby, and more."
Onsite Support
Including original manufacturer maintenance with third-party support, on-site troubleshooting, spare parts on-site replacement, critical moment standby, and other on-site support models